Be prepared to wait most of the day, even if you make an appointment. What is the point of making an appointment if it is going to take 4 hours to put on a set of tires.
The shop keeps pulling the guy off your car to do other stuff in the shop, such as alignments/ brakes. While you sit and wait. Also, go to Mavis if you like having some *** who works at the counter call you "Chief." Mavis also plays games with their "internet quote" pricing. Expect to pay much more than you might think than the prices shown on the website.
They give a "tire price" that is very low, then they will be adding over $120 to the price to put the tires on the car. They also include any rebates in the internet price, so be aware the price you see is AFTER the rebate.
Reason of review: Poor customer service.
I didn't like: Excessive wait time with appointment, Lack of attention to my vehcile, Attitude of counter help.