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2.5

Visited Newton STS which I learned was bought out by Mavis I don't know if this is true. I used to use this shop for my vehicles all the time when Bob managed the store.

It has definitely went down hill. The poor guy working behind the front desk was very nice. I think his name was Damon or something he was professional despite his boss coming in and yelling at him. The poor kid seems kind of like a push over.

Then the manager of the shop I believe with the bald head began yelling at a few of the mechanics in the shop. They were all un easy and one became upset and wanted to leave. Finally, my husbands tire was replaced and I paid and we left.

I can not believe how bad the management was in this place they are supposed to lead not make the place hostile for the employees. sheesh

Reason of review: unprofessional managment .

Location: Newton, New Jersey

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Mavis D Axx

Dear Anonymous,

ย 

Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.ย  Please allow us the opportunity to help resolve this matter to your satisfaction.ย  Please email Customer Relations at maviscustomercare@mavistire.com or call 914-984-2500 option #2.ย We look forward to hearing from you.

Regards,

ย 

Jenna Mavis Discount Tire Brand Ambassador

Guest

Yes, STS was bought up by Mavis, who also owns Cole Muffler. Stay away.

Guest

Listen folks. Mavis sucks.

See my blog for all the dirt.

I did some resesrch on them. You will be surprised.

Www.mavissucks.blogspot.com

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