Customer service
Product or Service Quality

My car was towed to Mavis in White Plains. Carlos told me that the tech named Fire (not even kidding) said that my engine seized and that there was no oil in my car.

He also said that its been a year since I had an oil change. I knew that was bs. Fire also said "tell her I will give her $1000.00 for her car. I had my car towed out of there.

I told Carlos that I don't appreciate being played for stupid because I am a woman. Tonight my friend checked my oil, I had plenty of oil, no burnt scent and no metal fragments. Also no oil leak. He also tried to jump start my car and it almost started.

Also, after it died I was able to start it again, then it died again.

A seized engine will never start again, its done. I called corporate to initiate the complaint.

Product or Service Mentioned: Mavis Discount Tire Vehicle Inspection.

Reason of review: Not as described.

Company wrote 0 private or public responses to the review from Nov 29, 2017.
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