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Mavis Discount Tire in Fullerton, Pennsylvania - Rim damaged

Had 4 tires put on damaged a rim which they refuse to admit they did. Called customer service said I would hear from a regional manager which I have not yet! Very upset over this said they have videos of car told them I would like to see them because they will show no damage till they put new tires on
Fullerton, Pennsylvania
I didn't like
  • Very disapointed
#1424268
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Mavis Discount Tire - Work was done without my authorization

I had 4 tires installed, I was given a set price, upon pickup I was presented an invoice which was almost 30% higher than my qouted price. They jacked up my invoice with an un-authorized alignment and a poor tire warranty. Also they did not put caps on my stems and I was never presented with an alignment report.
#1424182
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Mavis Discount Tire - Was offered Tires on the phone when I call Dan when my wife went down to have them put on they said those tires weren’t what we needed felt like was bait and switch

Tires on the phone when I call Dan when my wife went down to have them put on they said those tires weren’t what we needed felt like was bait and switch
#1416628
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I brought my car in to have a flat tire repaired/replaced. After inspecting the vehicle, Virgil advised that I should have all four tires replaced and they would be able to complete the work the next morning. After I did not receive a phone call the next morning, I...
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#1415981
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Hi! So i recently bought 4 brand new tires and received work in brakes two months ago . I bought the extended warranty in tires . I recently had took a trip down to Tennessee and got two nails side by side stuck in my tire . The closet tire shop “ discount tire” was...
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#1414905
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Mavis Discount Tire in Greece, New York - Was told i had a 90 day warranty when i asked to have it cked i was told it was only a 30day warranty

Was told after purchasing 4 tires and a front end alighnment the alighnment came with a 90 day warranty when i called to have it checked i was told it was a 30 day warranty
3.3
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#1410892
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Scheduled a 9:30 appointment for State inspection and tire rotation and told salesman need car at 2pm said no problem. At 1:30 called and told car would be brought in soon and be ready by 2p. Walked to shop and @1:50 car was Just rolled into lift. Mgr said short...
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1.3
Thornwood, New York
#1409862
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Mavis Discount Tire in Hudson, New York - Beyond aggravated

Mavis dicount tire gave me a run around for over a week to get my tires put on, tbey finally get my tires on and my tires arent balance, my tire oresusre senor light wont go off, and they keep telling me they dont have time to fix my car that they messed up, so now i have to spend more money to go somewhere else and have my tired balanced!
1.4
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Value for money
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#1407357
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Mavis Discount Tire - Why Make appointment

Why make an appointment when they don’t honor it. Made one for 10:30 they call an say won’t have the tires in can you come later. You say ok change the time to 3:00 then told I may take up to 2 hours. This is unacceptable. My time means things to me plus I’m paying for a service. This will be the last time I come here again
1.3
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1407017
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I went to Mavis in South Plainfield, NJ to get tires, oil change, windshield wipers and alignment. They had the car for 20 hours and when I picked it up it took them a while, then they did the paperwork and I paid. I went to get my car and the guy came running after me...
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3.9
#1407006
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