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The "service advisor" in the store, a fellow named Steve, lied about the warranty on the existing tires on my vehicle and, in the presence of one of the store managers, knowingly lied about the specifications of new tires that I agreed to buy and lied about the brand...
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1.8
#1448959
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Mavis Discount Tire - The best service ever

I got 2 new tires and one tire plugged and I was treated like a vip peter does a wonderful job at this Howell location
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#1448936
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Mavis Discount Tire - Second bad experience in several years, and I will never use them again!

Yes - I have tried to contact them & the credit card as well.
1.0
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I didn't like
  • Fraud situation - incorrect tire pressure - did not call back
#1444049
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I took my car to the Newton NJ store and waited 3 hours for my car to be brought in after being told it would take 1.5 hrs to replace 4 tires. It then took another hour to replace the tires. When I asked how much air was in the tires the mechanic told me 35 lbs. when...
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1.6
#1443129
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Mavis Discount Tire - Lugnuts not tightened

In Dec 2018, I had the tires on my Toyota Sienna minivan balanced at Mavis in Pawling, NY. A day later, I'm cruising 75 mph on Rt 95 when I hear a sound, getting louder. I pull over. Three lugnuts on one wheel were lose to the point of falling off, and 2 other lugnuts on another wheel had also almost fallen off. Tightened them and was on my way, but this should have never happened. Don't need a wheel flying off my vehicle while at highway speed!
1.1
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#1442423
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Mavis Discount Tire - Wrong information on receipt

They put down the wrong mileage wrong address and miss spell my last name completely
#1442115
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Mavis Discount Tire in Charlotte, North Carolina - Mavis cheated us

Mavis took over assets and liabilities of our favorite tire store. On our Infinoti we bought 4 Michelin tires, rotation, balance and free repair. We have papers. Today, i had sctew in tire. Mavix refused to repair, claiming the records were not transferred to their stores. So went to Discount Tire, repaired for free even though we did not buy tires there. WOW, what a difference. Mavix will take your money promise anything, and are amused cause they cheated another sucker out of a few dollars. They know there is another trusting fool is born every minute.
1.4
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Website
#1440122
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Mavis Discount Tire in Bay Shore, New York - Mavis rips off loyal customers

Wife Made an appointment weeks in advance showed up first or second car in morning finally get serviced three hours later. She got home and was billed for 7 quarts of oil when car takes 5.8. When I called they insisted the car needed 7 quarts they backpedalled when I told them it took 5.8 and there would be a problem with car if they put too much oil in it . Now they claimed they only put in 5.9 but they had to special order it and I could come up for a refund when I got there they said there was nothing they could do because corporate was closed. I called corporate number and they transferred me to the same manager who said he couldn’t do anything
1.0
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#1437451
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Mavis Discount Tire in Massapequa Park, New York - Tire install

they told me 3 hours then tried to change it to 3:00 when i dropped off at 8 am
#1436022
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Mavis Discount Tire in East Rutherford, New Jersey - Very bad

I’m still waiting for a call back from this morning
2.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Turnaround Time
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Website
East Rutherford, New Jersey
#1435278
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