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Mavis Discount Tire Reviews
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TOTAL REVIEWS
160K
PAGE VIEWS
3
ISSUES RESOLVED
Mavis Discount Tire Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVehicle Negligence
Original review updated by user Dec 08, 2021
To whom this matter may concern Today is November 2, 2021. Ive been experinecing extreme movement within my steering wheel. While driving and even more when accelerating, my steering wheel shifts randomly towards the left and right direction in a swift manner. Imagine...
ID
Pros
- Rip offs
- There are no pros for this company
Cons
- Not to be trusted
- Shady company- unethical
- Poor communication and inconvienced
Loss
$1016
Preferred solution
Full refund
Update
Someone called me from Mavis but I was on a conference call for work. Meanwhile I have since taken my car to another tire shop who proceeded to change ALL of the lug nuts AND fix the air leak problem (which was never fixed in the first place) in a total of 30 minutes time. 6 hours of my life I will never get back from Mavis. Never to return!!!
User's recommendation: Don’t go!!!
ID
Location
Kendall, Illinois
Service
Mavis Discount Tire Repair
Pros
- There are no pros to going to this location
Cons
- If you want to wait forever with no one updating you
Loss
$250
Preferred solution
Let the company propose a solution
New Reviewer
Bad Customer Service
Had the brakes done on my daughters Honda CRV at Mavis on Winchester Road in Huntsville Alabama. They replaced the front rotors and pads. Shortly after installation her car started vibrating really bad every time she put on the brakes. We took the car back to Mavis on...
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ID
Location
Huntsville, Alabama
Pros
- I have nthing good to say today
Cons
- Bad customer service
Preferred solution
Apology
New Reviewer
Hello Mavis Tire and Break today we had a flat tire and when we took it back to my store here in Spring Hill, Fl. we were told that we would have to pay for the new tire, and was told that the valve
Hello Mavis Tire and Break today we had a flat tire and when we took it back to my store here in Spring Hill, Fl. we were told that we would have to pay for the new tire, and was told that the valve stems was old and that was the problem. The man said we would have to...
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ID
Location
Spring Hill, Florida
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDiscrimination
They are still holding my car I haven't had my car in 8 days and counting I can't make it to my first shift job I've already lost over 1400 pay because I haven't had my car to do my work properly my car agency is looking to take legal action against mavis because I was lied to on 2 different occasions about the car being ready and every time I went pick it up I got told something different every time
ID
Location
Greensboro, North Carolina
Pros
- Talk good
Cons
- Talk good but cant live up to there talk toany lies
Loss
$1400
Preferred solution
I would like my car it's ready to go now14
Reimbursement for inadequate work
On August 3, 2022 i spoke with one of your regional managers regarding an issue of incomplete work done at one of his stores. As i told him, on three different occasions my vehicle was picked up at the store because i was told it was fixed. The first time (July 11th)...
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ID
Location
Mobile, Alabama
No One Bothered To Test Drive My Car
I brought my car monday in to Mavis for brakes & Tires. I left $2,000 later with struts shocks tires front end Alignment. I returned my car (3 days later) Friday because a loud clanking metal on metal sound, And A problem with the car steering pulling hard to right. They were too busy look at or test drive my car. (friday) I was told I had to come back monday. Why doesn't Mavis test drive their customers cars? No One Has taken the time to test drive my car, even after taking my money.
User's recommendation: Demand That Someone Give Your Car a Test Drive. Accept no excuses.
ID
Location
Glen Head, New York
New Reviewer
Service complaints
Had work done by Mavis. A complete break job. All rotors,pads,and calibers. Every time I press the brakes the front ends shakes. I've taken my car back 3 times and every time they blame it on other things. Now a year later the warranty has ran out. I've taken it to the dealership and had it diagnosed and brakes is the problem. Now they want to recharge me again. It's not going to happen. Now I'm going to the News station to make people aware of this B/S.
User's recommendation: Go somewhere else.
ID
Location
Harrisburg, North Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPrice difference refund
After numerous calls to the customer service line, put in a que, and disconnected, never getting to talk to a person, finally after a week and a half got a person , had to resend the documents to a different address for review,still have not got a response, also i was charged 79.99 to balance 4 tires, thats price gouging if i ever saw it, also was not mentioned in the price quote, my advice is to shop around and ask plenty of questions regarding extra charges. the service and time to complete the job of 4 tires and alignment was acceptable.
User's recommendation: ask questions.
ID
Location
Cobleskill, New York
Pros
- Location
Cons
- Customer service line is horrible
Preferred solution
Price reduction
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Price difference refund
Numerous calls to customer service resulted in nothing but frustration, after a week and a half finally got someone to give me another email address to send necessary documents to for a price match refund, also 79.99 to balance 4 tires on top of paying 162.99 ea is outrageous, still have not heard anything shop around
User's recommendation: Shop around.
ID
Location
Cobleskill, New York
Very . Very poor s Dr vice at palmer park in easton pa.. .easyon .pa
Johnathan ...so called Manger..aka assist ..was very rude ..went in for a schedule appt .for a simple stay inspectio..on a 2 yr old bran new car ...it took til 630 to get it back ..but Jonathan was very rude a disregard ful .to me an my daughter ...an he made sure he...
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ID
Location
Easton, Pennsylvania
New Reviewer
Very poor policy or misrepresentation by service manager.
Dear Guy, We would like to sincerely apologize for your experience at one of our mavis locations. Here at mavis great customer service is key , we want you to come and leave feeling confident and secure. Please call our consumer solutions department @ 914-984-**** opt...
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ID
Location
Warwick, New York
Cons
- Acted like i was the problem
- Doing unauthorized work without prior approval
- Chatged me for work i did not need
Loss
$500
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer Complaint
I scheduled an appointment online at the Brookhaven location for an inspection. I received a call to confirm my appointment. I arrive at the location only to be told that the guy who does the inspection isn't in until Tuesday. I don't understand why I was allowed to...
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ID
Location
Philadelphia, Pennsylvania
Rude Manager Nelson
Manager Josh agreed to a discounted price for alignment since I support Mavis for all my needs . When I did come by for the alignment Manager NELSON was rude and obnoxious. Told me I always wants a discount. Very very rude . He should be fired ! Didnt want to listen to me . And was insulting me in general. He is racial discriminating toward me . Mavis Discount Tire ! I just simply asked for a discount. I bought a lot of tires from Mavis . I always buy sets of 4 . And do an installation too . I whent to Firestone and got a discounted price and lifetime of free alignment on this car .
User's recommendation: Take your business else where , The manager Nelson is Rude and disrespectful.
ID
Location
Hicksville, New York
Complaints
The Mavis Discount Tire owner at 321 West Route 59, Nanuet, NY is a very rude and nasty person. I had gone to get a tire changed. However is attitude was so bad that after waiting for 1.5 hours and I asked him about the details of the tire I was purchasing, he started...
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ID
Location
Nyack, New York
Report negligence
Mavis Discount Tiresm has been negligent more than one time but twice. I've found tools left under my hood again. The first time the issue was resolved. The second time it was brought to their attention with no avail. I, personally will not retain services from this company again ever. I will not let this issue go unnoticed or unsolved.
User's recommendation: My recommendation is ones personal choice. Mavis Discount Tiresm has performed several services on my vehicle and I've been pleased. Leaving tools underneath the hood of my vehicle I am not.
ID
Location
Charlotte, North Carolina
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