Brooklyn, New York
1 comment
Not resolved

Mistreated and horrible experience.

I looked up Mavis because I did business with them before I bought a new truck on 04/01/15.I went to Mavis tire company in Brooklyn New York on Utica avenue location I went there to get two back tire change and have a wheel alignment.

Firstly it took over two hours to change a tire and do a wheel alignment it was like the did not care about your time just as long as the get what the want from you. I even had to take a taxi to run errands that I had to do. Normally a job like this takes less than a hour. when the store manager told me that my vehicle was done I went to look at the job when i noticed there was a dent on the left side fender of my vehicle and also scuff marks and scratch marks on my vehicle and inside of the vehicle was a black dust on the seats of my vehicle I immediately showed the manager of the location and he showed no emphatity and look at me as if I did the damage to the vehicle and did not asked how he can help with the damages instead he told he how he has to look at the cameras the next night to see what happened.

I was very disturbed about this and felt cheated and mistreated. This was a new vehicle that I bought less than a week ago in pristine conditions with no marks or dents on the vehicle and now to be looked at and blamed was very disrespectful and I was left with no option but to leave the premises.

I even took pictures and video of the damages to my new vehicle.I feel very disturbed and disrespected by the manager of Mavis and I really don't know what to do at this time I have two very young kids that I care for and now I have to take my own money for something I did not do to make repairs to my vehicle.

Review about: Tire Replacement.

Review #619708 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Mavis Discount Tire?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help resolve this matter to your satisfaction.  Please email Customer Relations at or call 914-984-2500 option #2.  We look forward to hearing from you.

You May Also Like

Hercules Tires Tires Review from Sun Prairie, Wisconsin Hercules Tires "What can I say I have never had tires this bad they seem to be falling apart right before my eyes . It seems to start on the 3rd tread..." Read more YourMechanic - Starter Repair Review YourMechanic "So YourMechanic sent a mechanic over to my house to fix my starter, first of all he was an hour and thirty minutes late...once he showed up it took him..." Read more Mavis Discount Tire - Not happy with Mavis Mavis Discount Tire "i been using Mavis for quite some years and it seems like i never learn from them doing me dirty with their lies and selling me the brooklyn bridge, no..." Read more Mavis Discount Tire - PREYED ON MY WIFE AND TRIED TO RIP US OFF!!!!!! Mavis Discount Tire "On March 1st my wife took our 2006 Hyundai Sonata into the Mavis Discount Tire located at 1860 North Olden Ave. in Ewing Twp. NJ. Our driver side window would..." Read more Quality Screen Company - Broken after two weeks Quality Screen Company "Since I am unable to successfully solve the problem through contacting your customer service department via email, I’d thought it would be able to get an answer this way as..." Read more Sara Freder - Asks a lot of money for doing nothing Sara Freder "I receive emails with very scary fortunes and also a lot of lucky dates that would make me rich and so. I had to write down my name, last name,..." Read more Gallagher Bassett - Absolute disgrace Gallagher Bassett "It has been a complete total circus! I was paid pittance to what I'm owed. Took 4 years to get anything. Total ignorance and runaround. As far as I'm concerned..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more