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Brought tire in for repair, said the rim seal was bad. Flat again in a few days.

Told me I must have picked up a nail - mechanic said I didn't. Fixed it and had to bring it back twice more. Long wait time - so arranged to bring it in the following day (having to fill tire every am & pm) when they PROMISED it would be fixed right. Went in next day and was greeted with "we are not going to fix that tire any more, you need to buy new tires".

My reply - "why didn't you tell me that weeks ago when I first came in?!" Immediately went to another place to buy tires. Will never go back!!

Reason of review: Damaged or defective.

Location: Pittsfield, Massachusetts

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Mavis D Axx

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.ย  Please allow us the opportunity to help resolve this matter to your satisfaction.ย  Please email Customer Relations at maviscustomercare@mavistire.com or call Alexa at 914-984-2500 ext 5000.ย  We look forward to hearing from you.

Regards,

ย 

Jenna

Mavis Discount Tire Brand Ambassador

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