Mavis Discount Tire - Mavis in Carmel NY - Can't keep appointments
I made an on-line appointment through the Mavis website to have my car inspected. You must log in as a user to do this, then they send you a confirmation e-mail.
I took the print-out of the e-mail to the Mavis store on Route 6 in Carmel, NY. I was 10 minutes early, and they told me there were several inspections ahead of me and it would be about a 2 hour wait. I can understand 15 minutes or so, but 2 hours? Apparently, the appointment means absolutely nothing.
And this is far from the first time this happened to me.
Mavis as a company constantly allows you to make on-line appointments they know they cannot keep. Sorry, but I'm done with Mavis Tire.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Mavis Discount Tire Pros: Location.
Mavis Discount Tire Cons: Acted like i was the problem.
Location: 1855 US-6, Carmel Hamlet, NY 10512, USA
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