DO NOT look at reviews on their website - not correct - spent 3 1/2 hours dealing with their ineptitude because they did not order tires ahead of time AFTER I MADE AN APPOINTMENT!!! Then spent an entire day getting brake work straightened out because they do not test drive the vehicles thoroughly - had to return and spend 3 more hours there. What frosted me was they tried to tell me the truck was driving fine when I returned it - so we went for...
is so sorry for the bad experience and they give there workers #1 3 hours to do a tire change but they don't have to relay that to the customer #2 they are sending us a $30 voucher to use at any Mavis for our inconvenience! WTF are we going to do with a $30 voucher for Mavis. We don't ever plan on going to Mavis again! This is a 2016 Tundra that they broke the sensor in. I had them give me paper documentation (which has like 5 misspelled words...
12-10-2016 Been a Dunn Tire Customer since late 90's, I got a little tired of their ways and decided to try Mavis, their online reviews seemed positive. I scheduled an appointment for new snow tires at 2PM and planned to wait while they worked on it. My car sat in the lot for an hour untouched. 3PM I was irritated and asked the Mavis reps what the point of making an appointment was for, they said they were backed up and would get me in next. I...
They have terrible knowledge of tires. These fake mechanics can't change a tire on a matchbox car! I bought some tires from the rt 22 location and they didn't inform me on what type of tire my car is supposed to have. My car requires a V rating tire and they sold me an T rated tire and the tire is supposed to be high performance. It states it inside the door.
4 hour wait for 4 tires after making an appointment. Tires came out unbalanced and uder inflated by 15 psi. Was told a complimentary alignment check showed i needed an alignment, but was not privided proof. Manager intimidated women into buying unnecessary services while i watched in the waiting area. Horrible service, and unethical.
When I took the car to my trusted mechanic, I learned that I only needed one tire and , in fact the tires I had on the car were definitely available. When I came back to get the old tires and return the 2 new ones, the manager was rude, dismissive and denied any wrong doing. I insisted that they take the new ones off, put my tire back on, replace the damaged tire with my spare, and cancel the charge from my credit card. After a few minutes the...
Where I thought I was getting warranty money in the final invoice of $10 a tire I realized they were just matching the internet price. 800.847.3349 Continental Warranty Help Desk I spoke to a guy there and since my tires had 48 months and a 70k miles warranty where I got 25 months and 30k miles. He told me the most I could get back would be 54% of the replacement price! Next thing you know I'm back at Mavis and explained everything and asked to...
Before I could do that I saw I had a slow leek in the front left tire. I brought the car back to the shop that put the 4 tires on and they saw no leek. Okay I checked again air was low on the front left tire 2 weeks later. So I decided to bring the car to the shop in Scarsdale, NY. on Central Ave. They checked the tire and saw I need a new valve. They replaced the tire valve and I noticed the car was shaking even more in the front when...
I took my van in to get new tires waited for three hours with infant only to have a huge quote in things that needed to be done price way to high then a month later was driving van and lug nuts sheared of tire came of causing front end damage. Mechanic said tires were put on too tight called mavis and now they are giving me the run around and not answering my calls going to sue. .
The service on 500 Hillside Avenue is no good, after paying my money for a tyre and waiting 24 hours the black guy with the glasses is giving me a hard time to get my tire. After he finally puts it on he hides my wheel lock keys, this is no good..having me to come back for a third time .. Steve Singh.
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