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Updated by user Jan 15, 2017

I requested only an oil change. For Some reason the assumed I wanted a brake inspection.

At least that's what I think she was referring to. Imagine my surprise when I was taken to the bay where my truck was and all the tires were off! For an oil change!! The cost was nearly $40.

I would have done it myself for about $20 but it is too cold here and I have no garage. I will not return to Mavis.

They don't seem to get the right info and prices are way too high.I waited over 2 hours to get my truck back. An oil change takes maybe 20 minutes!

Original review posted by user Jan 14, 2017

I work just a couple blocks away from a local Mavis. I called them re: an oil change as the filter on my truck had *** in it.

I was told if i came right away (which i did), they would get my truck right in. When i got there, i was told it would be a half hour so i went next door to get something to eat. I went back 1/2 hour later, they were just putting my truck in to work on it. I waited for 45min.

to an hour then a lady said she needed to show me some problems with the truck. Some i already knew about but i was not prepared for what i saw. They had all the tires off and i then told the lady my truck was there for ONLY an oil change! I have no idea how that message got messed up but it did.

Then the oil change was over $30! I waited for 2 hours for this!!

From now on, i will do it myself. If it hadnt been so cold, i would have.

Reason of review: Order processing issue.

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