Product: Mavis Discount Tire Customer Care Clear all filters (22 of 22 reviews match)
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I took my truck in for oil change , when they done they lowered my truck down and the garage door got hung up on my ladder.I seen it happen they broke the shoe off the ladder. I told the manger and he more or less called me a liar. Then i called the regional manager a...
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Mavis Discount Tire Customer Care
I didn't like
  • Mavis will not take responibility
  • Fraudulent practices
#986220
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My 19 year-old daughter went to Mavis for an oil change.It was her first solo auto maintenance trip. She was told that she needed new tires. She was led to believe that she could not drive away on the tires as they were. She consented to new tires, but she was upset...
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offconsumerpissed
off***sumer***ed

Hey, what can you say? If your daughter is a tad immature for her age, then you should have gone with her or had someone go with her. Good learning experience though.

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Mavis Discount Tire Customer Care
#982447
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Terrible customer service- can't stress that enough!! I arrived 8 minutes before this business opened. As I was walking up looking for the elusive key drop off I noticed all the employees were already inside. ( I could see them, they could and did see me) I couldn't...
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Mavis Discount Tire
Mavis Discount Tire

Hi Mnnapc825, Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help ...

1.1
Product
Mavis Discount Tire Customer Care
I didn't like
  • Employees
#953659
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Mavis Discount Tire - Refused service
1/1

Mavis Discount Tire - Refused service

#1112179
1.0
Details
It's Sunday ,oct 9 ,3:20 pm ,I walk into the mavis tire store in Manchester nj to get an oil change ,and the guy says no can't help you we have 2 ahead of you and we close at 5:00. There like 3 cars in the garage. 3 freakin cars. 5 is 11/2 away really?
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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Mavis Discount Tire Customer Care Review

#998490
1.0
Details
Bad attitude unhelpful argumentative Fleet vehicle dollars out the window for Mavis Discount. Not sure anything could ever get me back to the Madison nj location let alone any Mavis. First time there surely my last. Guess new business not important to this company
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Customer service

Mavis Discount Tire Customer Care Review

#916504
1.0
Details
Mavis tire in my Vernon hires low life crooks who steal change from your car
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Mavis Discount Tire Customer Care Review

#904582
I was just at Mavis Tire in my pocono.. Pa, I have punctured tire on my truck, the tech told me it's a dead tire.. He said he couldn't repair it... He didn't offer me anything else.. So I guess when you have a tire problem, you shouldn't go to Mavis tire...??? Seriously???
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As a long, long customer of STS I visited Mavis East Windsor today. I arrived with a flat tire at 2 PM they said one hour.Called back in an hour and they didn’t even know what my car was there for and was still in the lot. I returned to the shop only to find one of the...
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Mavis Discount Tire
Mavis Discount Tire

Hi Customer,Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help re...

Product
Mavis Discount Tire Customer Care
#952862
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If you truly want great service, go to the Mavis in Greenwich Ct.Walter & his team are the most professional crew I have ever encountered. They truly go out of their way to make sure everything that you ask them to do is done. There were times when I had to sit there...
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5.0
Product
Mavis Discount Tire Customer Care
I liked
  • Bad customer service
  • Professionalism
#947696
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I went to Mavis to get 2 new tires on the front .After waiting for about 30 mins the guy comes out he Has me look at my car . He says you need all 4 tires because of the wear is uneven . I said okay then goes on to tell me I need shock struts and tie rod ends That I ...
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Anonymous
glenn bauer

on line tire price was different than what I paid at the shop, I realize there are additional fees that are to be expected, however when I rationally tried to explain this to ...

Mavis Discount Tire
Mavis Discount Tire

Hi Customer, Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help r...

1.8
Product
Mavis Discount Tire Customer Care
I liked
  • Prompt
I didn't like
  • Poor customer service dediculous wait times
#947559
Reply to reviews
DON'T GO HERE!!!!Inflated prices and offered to cut money off like they were doing a favor. Didn't give back the lock for the tires, had to go back. Have since had a problem with the air pressure in one of the tires they replaced. Went back so they can fix the problem...
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Mavis Discount Tire
Mavis Discount Tire

Hi Anonymous,Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience. Please allow us the opportunity to help re...

1.0
Product
Mavis Discount Tire Customer Care
#943283
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Deceitful from the initial call.No indication this was changed to a Mavis location until I arrived. The local number went directly to a call center, which was not disclosed, so when I asked if they could do a quick tire plug and Steve who answered the phone said yes no...
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Mavis Discount Tire
Mavis Discount Tire

Hi Anonymous,Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.Please allow us the opportunity to help res...

1.0
Product
Mavis Discount Tire Customer Care
#938118
Reply to reviews
when i call the number for my previous sts to make an inquiry as to wait time they DO NOT tell me they are sts and do not tell me they ARE NOT at the location Steve who answered the phone tells me no wait they can fix now, when i get there they tell me several hour...
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Mavis Discount Tire
Mavis Discount Tire

Hi Anonymous,Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience, especially for loyal customers such as you...

1.0
Mavis Discount Tire East Windsor, New Jersey
Product
Mavis Discount Tire Customer Care
I liked
  • Convenience
I didn't like
  • Lack of knowledge
  • Poor management
  • Customer service was lousy disrespectful and not reliable
#937698
Reply to reviews
I was told no appts.So I was there at 8 am. Sat until 9. Others came got in I was told they forgot me then it was another 40 minutes to start getting 4 tires on mean while a man got his done while I sat there who came in after me. When I question this I was told he...
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Mavis Discount Tire
Mavis Discount Tire

Hi anonymous, Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience. Please allow us the opportunity to help ...

1.2
Product
Mavis Discount Tire Customer Care
#928987
Reply to reviews