Product: Mavis Discount Tire Customer Care Clear all filters (26 of 26 reviews match)
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This, my second Mavis “experience”, was just like the first.This time I called the Auburn NY store and was told the tires would be delivered on Wednesday about 4 so I made an appointment for 8AM Thursday. I got there just past 8, the parking was full except for 2...
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1.3
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Mavis Discount Tire Customer Care
I liked
  • Day i traveled
#1139788
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I called on Wednesday morning to inquire if the tires I wanted were in stock.The customer service rep. said they could order them from the warehouse and they would be available for mounting on that Friday @ 10:00 a.m. When I arrived at the service store I was told that...
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1.0
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Mavis Discount Tire Customer Care
#1136425
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A very reputable professional mechanic who is well known to me inspected my vehicle and told me that in the near future I will need new front brake pads before they get to worn down and damage the rotor.I called Mavis tire in Whiting NJ because I read an ad that said...
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Anonymous
Donna Inzerma

I know of one brake job Mavis DIDNT do. And I’m sure the good folks at Goodyear do plenty of brake jobs. Considering that your comment could say nothing to actually refute my ...

Anonymous
Kenny2530

What scam? Mavis tire probably does more brake jobs in 1 day then those "honest" mechanics you called in entire year

1.0
Product
Mavis Discount Tire Customer Care
#1131471
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Mavis Discount Tire - Refused service
1/1

Mavis Discount Tire - Refused service

#1112179
1.0
Details
It's Sunday ,oct 9 ,3:20 pm ,I walk into the mavis tire store in Manchester nj to get an oil change ,and the guy says no can't help you we have 2 ahead of you and we close at 5:00. There like 3 cars in the garage. 3 freakin cars. 5 is 11/2 away really?
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Mavis Discount Tire Customer Care Review

#998490
1.0
Details
Bad attitude unhelpful argumentative Fleet vehicle dollars out the window for Mavis Discount. Not sure anything could ever get me back to the Madison nj location let alone any Mavis. First time there surely my last. Guess new business not important to this company
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Customer service

Mavis Discount Tire Customer Care Review

#916504
1.0
Details
Mavis tire in my Vernon hires low life crooks who steal change from your car
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Mavis Discount Tire Customer Care Review

#904582
I was just at Mavis Tire in my pocono.. Pa, I have punctured tire on my truck, the tech told me it's a dead tire.. He said he couldn't repair it... He didn't offer me anything else.. So I guess when you have a tire problem, you shouldn't go to Mavis tire...??? Seriously???
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I went to Mavis in Syracuse,NewYork located on Onondaga Blvd in Western Lights Plaza.I went their after dialysis to put air in my driver side back wheel. And their was a guy ahead of me so i had to wait to get the air from the free pump. Well the guy ahead of me took...
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Mavis Discount Tire Customer Care
#1129720
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I took my truck in for oil change , when they done they lowered my truck down and the garage door got hung up on my ladder.I seen it happen they broke the shoe off the ladder. I told the manger and he more or less called me a liar. Then i called the regional manager a...
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Product
Mavis Discount Tire Customer Care
I didn't like
  • Mavis will not take responibility
  • Fraudulent practices
#986220
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My 19 year-old daughter went to Mavis for an oil change.It was her first solo auto maintenance trip. She was told that she needed new tires. She was led to believe that she could not drive away on the tires as they were. She consented to new tires, but she was upset...
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offconsumerpissed
off***sumer***ed

Hey, what can you say? If your daughter is a tad immature for her age, then you should have gone with her or had someone go with her. Good learning experience though.

Product
Mavis Discount Tire Customer Care
#982447
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Terrible customer service- can't stress that enough!! I arrived 8 minutes before this business opened. As I was walking up looking for the elusive key drop off I noticed all the employees were already inside. ( I could see them, they could and did see me) I couldn't...
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Mavis Discount Tire
Mavis Discount Tire

Hi Mnnapc825, Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help ...

1.1
Product
Mavis Discount Tire Customer Care
I didn't like
  • Employees
#953659
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As a long, long customer of STS I visited Mavis East Windsor today. I arrived with a flat tire at 2 PM they said one hour.Called back in an hour and they didn’t even know what my car was there for and was still in the lot. I returned to the shop only to find one of the...
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Mavis Discount Tire
Mavis Discount Tire

Hi Customer,Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help re...

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Mavis Discount Tire Customer Care
#952862
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If you truly want great service, go to the Mavis in Greenwich Ct.Walter & his team are the most professional crew I have ever encountered. They truly go out of their way to make sure everything that you ask them to do is done. There were times when I had to sit there...
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5.0
Product
Mavis Discount Tire Customer Care
I liked
  • Professionalism
#947696
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I went to Mavis to get 2 new tires on the front .After waiting for about 30 mins the guy comes out he Has me look at my car . He says you need all 4 tires because of the wear is uneven . I said okay then goes on to tell me I need shock struts and tie rod ends That I ...
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Anonymous
glenn bauer

on line tire price was different than what I paid at the shop, I realize there are additional fees that are to be expected, however when I rationally tried to explain this to ...

Mavis Discount Tire
Mavis Discount Tire

Hi Customer, Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help r...

1.8
Product
Mavis Discount Tire Customer Care
I liked
  • Prompt
I didn't like
  • Poor customer service dediculous wait times
#947559
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