Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

A body shop ordered the tires and installation service for me in this location. I went around 2:30pm and met Luis who took the check payment, receipt and my car keys.

When the service was completed they handed me my keys. The wheels were dirty upon return so I started feeling suspicious that there might be something wrong so I inspected them. They left what looked like curb marks on one and damaged the paint on all three. I pointed this to Luis, who was in the front he told me that there's no way they've done it as they a plastic machine but told me to return on anyway Monday.

As soon as I got home, I cleaned the wheels and found more paint damage where the lug nuts are.

There couldn't be any damage on my wheels as this is the first time I had the tires replaced. I am very unhappy with the service.

Product or Service Mentioned: Mavis Discount Tire Tire Installation.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I liked: Affordable tires.

I didn't like: Quality of service.

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