Mavis Discount Tire
Reviews and Complaints
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Verified ReviewerBeing held hostage because of poor management and service.
Preferred solution: Let the company propose a solution
User's recommendation: Don't bother with a reservation. It means nothing. leave before they finally put your car on the lift and hold you hostage while they do whatever.
Appointment for free tire rotation
- Service
User's recommendation: Don't expect good service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bensalem, PennsylvaniaComplaint on service
- Unethical
- Poor attention to detail
- Loss of time from work
Preferred solution: Let the company propose a solution
User's recommendation: Beware
Disappointed in their service
- Service is awful
- Not reliably
Preferred solution: Apology
User's recommendation: Think about your customers first and get ahold of your oders and verified shipment
Talk to manager who is over my complaint on Foster dr Mavis
- Cooper tires are quality product
- Do tires well
- Employee - alonzo was great understanding and respectful
- Long wait on service
Preferred solution: Let the company propose a solution
My car was damaged during service
I called about a week ago an i spoke to the dm or the regional manager about what happened to my car at the shop an he said that he was going to look into it for me an give me a call the next day in the afternoon which he failed to an ive still been waiting on a phone. I trying calling back only to be stuck in a que then when I finally talk to someone an explain whats going on the transfer me an then they just hang up which I don't understand why I have a new phone an amazing service I need my cars issue to be addressed its been 2 months now with NJ obsessive an i have paperwork an statements from the mavis store i went to that they accepted responsibility for the damages to my car an im seeking compensation
User's recommendation: don't go to s tire shop for nothing more than tires because obviously they can't manage a simple oil change
Not satisfied
- Could be a good retailer
- Not honest
Preferred solution: Full refund
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Experience!
I have not heard from Company.I started a dispute with my credit card!
- All
Preferred solution: Let the company propose a solution
User's recommendation: Unless you are a man who knows what is up! STAY AWAY!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed me out of my Money in North Wilkesboro NC
on 1/29/2020 had balance of tires checked, was told had bad shocks on rear and was quoted a price $280 plus tax . I agreed they said they had to order , they called and they set apt for 4pm Feb 3.
I went in on Feb 3 they installed the new shocks they said I paid $363.68 at 5:57 pm. I drove out and heard and felt a loud popping noise from the rear, I went right back in and they put it on the lift and the Service manager saw that they had put on the wrong shocks( any one with eyes could see that they did not fit). Since they were closed by now I had to go back the next morning Feb 4th to have my old shocks put back on. They said they had to re order and it would take about a week.
They never called me, I had to call several times and went by they said still waiting and would check and call me by closing they never did !! February passed now we are inn March I ask for a refund they said that Home office would have to do that. They did not refund, I called and went by they said still waiting on the shocks they had to order from overseas. Now we are at March 24 and they said could not get shocks and would refund me my money but it had been to long to credit back to my credit card.
So the District Manager would have to approve refund and I would get a check in the mail in about a week. Now we are at April 10 and still no check, I called the Home Office and they said I would only get a check for $250 and not what I paid $363.68 .and could not explain why they decided to Cheat me , and said they would have District Manager call me next day . Now April 14th and still no call.!!
I have spent a lot of time calling and going by and 4 hours in their lobby getting the wrong shocks put on and off ,for them to lie over and over and think that I owe them $113.68. Not counting the credit card interest!!!
- Convent location
- Good location
- Liers and un trained staff
Preferred solution: Full refund
User's recommendation: STAY AWAY FROM MAVIS TIRE !!!
Dissatifired customers
User's recommendation: Sorry will not be recommended anyone
Two Tires
- Some managers are not so good
Preferred solution: great service
User's recommendation: Go where ur welcomed & stay when people are helpful.
Too long of a wait
Preferred solution: Nothing just improve service
Company sucks
Preferred solution: Let the company propose a solution
User's recommendation: Dont go here
Recent Visit
- Low prices
- Lack of business trust
Preferred solution: Let the company propose a solution
User's recommendation: Wear masks, do not wait in waiting area
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible and Unprofessional Customer Service
- Poor management
Preferred solution: Price reduction
User's recommendation: I Wouldn’t recommend anyone to Mavis in Zachary, La
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