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  • Customers like
    • Prompt1
    • Recommended the right thing for me1
    • Scott1
  • Customers don't like
    • Waiting time3
    • Store manager3
    • not good service2

  • Jul 23
  • Service Centers and Customer Services
  • Wappingers Falls, New York
  • Brake Repair Service
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

Paid 1600 for somerepairs i did not request needed brakes spring rotors gave me power stering flush all new calpers and a hole bunch of stuff told me to come 6pm when closeing. Felling like i got riped off told i need one calper changed 4 did not sak for power stering gave me one and a hole bunch of stuff i did not ask for took avtange of the mentl disavanged going to file complate with bbb... Read more

Was this review helpful? 0 0

They said I needed four tires to pass inspection, guaranteed at least 80,000 mile whear tread pattern.One year later inspection is due all four tires are bald and thé vehicle only traveled 23000 miles they're not covering the cost of replacement. I'm in New York I'm definitely blackballed.Once in the system you're pretty much screwed.Kost tire or dunlop never did that to me. Add comment

  • Jul 12
  • Service Centers and Customer Services
  • Syracuse, New York
  • Mavis Discount Tire Wheel Alignments
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

REPOSTING AS THE LOCATION IS WRONG AND IT KEEPS GETTING WORSE! Brought our car in for an alignment. Waited 4 hours before they told us that the drivers side tyrod needed to be replaced. With no hesitation we had them do the work. Two hours later they brought the car out to the parking lot. Excited to get home i got in the car and put the car in drive. Wait... My foot went all the way down to the... Read more

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  • Jul 03
  • Service Centers and Customer Services
  • Schenectady, New York
  • Mavis Discount Tire Balancing And Alignment
  • 1
  • 1
  • 38
  • REVIEW RATING 4/5

Took my money for an alignment on a car with lowering springs & said theyd have no problem doing it & did a *** poor job on the alignment in the front. The tires are *** neer sideways & i gave them all the camber bolt specks along w spring specks. Now for the second time during a holiday week im stuck in lobby wasting my vscation trying to get fixed & they tell me now that they... Read more

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  • Jun 16
  • Service Centers and Customer Services
  • New York, New York
  • Shocks
  • 3
  • 3
  • 46
  • REVIEW RATING 4/5

Went in to buy a new shock and ended up buyin all 4,front and back, told manager I just want a smooth ride it ride hard, he said no problem $670 later my car feels wrost than ever,went back to complain and he said they high proformance shock for turns, I told him y u would give me those if I wanted a smooth ride and all he said was this is what we well wtf, so now am out. $670 and my car rides... Read more

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  • Jun 11
  • Equipment
  • Deer Park, New York
  • Exhaust Pipe
  • 2
  • 2
  • 41
  • REVIEW RATING 4/5

I had a new exhaust pipe put on my vehicle because check engine light came on and factory warranty doesn't cover that. But for two months now I have been back several times with the same issue, it is still leaking and light keeps coming on. I have taken it back to Hyundai several times too and they showed me that it is the pipe leaking. I either want it replaced or a refund so I can have it done... Read more

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  • Jun 09
  • Service Centers and Customer Services
  • New York, New York
  • Tire
  • 2
  • 2
  • 58
  • REVIEW RATING 4/5

Bought a tire less that 90 days ago, tire has a bubble. They blamed it on a pot hole. When I took the car their they told me the car couldn't have a wheel alignment because the front suspension is damaged, yet when my wife took the car in they charged her for a wheel alignment. They took advantage of a woman. Then had the nerve to say I don't know why they told you they couldn't do the alignment... Read more

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  • May 20
  • Service Centers and Customer Services
  • Farmington, Michigan
  • Shocks Repair
  • 1
  • 1
  • 81
  • REVIEW RATING 4/5

Brought my 2007 Dodge grand Caravan into change the shocks and struts. Set appointment time for 930 took over an hour before they actually put it on the lift another hour waiting until I finally asked what was the problem.They told me it will cost me $696 to repair just for shocks and struts and labor which was ridiculous. Told him I didn't want to done then the guy was like let me see what we... Read more

Was this review helpful? 0 0

very rude service. misrepresented everything from the price up to the time of pick up. they said only 1 1/2hour but took 3 hours!!! Instead of apologizing they insulted us Rafael and raised their voice. Add comment

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