1.8

Mavis Discount Tire replies to the posters

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  • Recommended the right thing for me1 votes
  • Craig scott1 votes
  • Advice they gave1 votes
  • Don store manager not good service3 votes
  • Store manager2 votes
  • Waiting time2 votes
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  • Mar 19
  • Service Centers and Customer Services
  • Baldwinsville, New York
  • Clamp Fixing
  • 1
  • 1
  • 11
  • REVIEW RATING 4/5

Baldwinsville Mavis - 3/19/15 I went into Mavis as I have done many times before. My son-in-law a mechanic with NY State noticed a muffler clamp had come off my 2011 Kia Rio. I went to Mavis and was quoted $45 plus parts, FOR A CLAMP FIX????? Read more

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  • Mar 15
  • Service Centers and Customer Services
  • Yonkers, New York
  • Tires
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

I went to the Mavis at 779 Central Park Ave. South in Yonkers,NY to have a noise coming from my front tires checked. I was given an estimate of about $2,000.00. They told me I needed to replace all 4 struts and other things whose names I don't recall. I walked out to think about it. Two years later I never did anything to the car and never had any troubles. I thought they were very dishonest and... Read more

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  • Mar 12
  • Service Centers and Customer Services
  • Greenwich, Connecticut
  • Wheel Lock Key
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

After I signed the credit card slip, they hand me my keys. Then they hand me the 4 wheel locks that had been on my car. They tell me that they could not put them back on. I looked at them. They could not put them back on because they stripped the special socket that you need to take them on and put them off. I looked at it and they stripped the socket because they used an impact wrench... Read more

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  • Mar 01
  • Equipment
  • Bethpage, New York
  • Tires
  • 23
  • REVIEW RATING 4/5

Brought my wife's minivan for 2 front tires in Bethpage I had a competitor price from the local paper. Ian said leave my car it will be ready shorts. 5 hours later I go there because no one answers the phone. Car still not done. Ian tells me still another hour at least. Bad attitude, said he is not the manager so he does not care if I file a complaint! I asked if I waiting because of the price... Read more

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  • Feb 24
  • Service Centers and Customer Services
  • Camillus, New York
  • Tire Alignment
  • 24
  • REVIEW RATING 3/5

I had an accident and took my car to an independent place for repairs. As soon as they were done, I took the car to Mavis for new tires. They put new tires on but surprise, they had the wrong size when I came in for the quote so I got charged more. Then they called me and said that I needed new brakes to the tune of $240. Got that sorted and then they call me to say that my alignment is off! Even... Read more

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  • Feb 16
  • Service Centers and Customer Services
  • Cobleskill, New York
  • Tire Change
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

I called to make an apt. They said no need for an apt. I said. Would be in around noon, they said fine. Got there 12:30 with the tires I wanted installed in the back of my car. They mentioned checking brakes and allinment, I said just put my tires on, period. About an hour into my waiting room sit they said there is a lot of dirt/slug in my wheels that has to he cleaned out by hand because they... Read more

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  • Feb 04
  • Service Centers and Customer Services
  • Medford, New York
  • Tires
  • 2
  • 2
  • 54
  • REVIEW RATING 4/5

Manager said it would take about 1/2 hour to get 4 tires on my car. Seemed right, only one other customer in store. After they had all tires off the rims (and after trying to sell me a bunch of unnecessary stuff) he told me they only had 3 tires for my car and I would have to wait for 1 to be sent from another store. I spent 2 1/2 hours at the store waiting for my tires to be completed! Not even... Read more

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  • Feb 02
  • Service Centers and Customer Services
  • Patchogue, New York
  • Positive Experience
  • 37
  • REVIEW RATING 3/5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes. The Asian guy at Mavis Patchogue told me everything I need. I told him its not in my budget. So he broke it down for me what is essential (Cylinders, shoes, adjuster kit) and what is not (Drums, he said it was not essential to replace them...but that I needed Cyl's right away). Other... Read more

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  • Jan 27
  • Service Centers and Customer Services
  • Rensselaer, New York
  • Brake Service
  • 1
  • 1
  • 40
  • REVIEW RATING 4/5

Was at Mavis this afternoon and I had brakes and rotors done last year...the brake pads defected and a piece fell out thus ruining the rotors below...they will cover the defected pads but i have to pay for the rotors and ALL labor. This is unacceptable and I'm very unhappy...the manager said he had also told my husband the pad needed to be replace about 6 mths ago when care was in for sway bar... Read more

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  • Jan 26
  • Service Centers and Customer Services
  • Wantagh, New York
  • Car Repair
  • 1
  • 1
  • 24
  • REVIEW RATING 4/5

Been bringing my work car and my wives car for regular service- oil changes as well as brakes, struts and so on. We also bought tires for 3 cars, mine, may wives and my in laws. On two occassions (within 2 1/2 year period) the underbody of my Mazda 3 hatchback wasn't attached well enough and came loose while driving and scraping and damaging the underbody and had to be replaced. The last time it... Read more

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