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1.5 Based on 109 reviews
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  • Customers like
    • Price 3
    • Prompt 1
    • Recommended the right thing for me 1
  • Customers don't like
    • Not good service 7
    • Inflated and false estimate 7
    • Being lied to 6

Went in for four tires and 4 wheel alignment at the geneva, new York location on 8/21/2016 when i got home i noticed the person that changed the tires never put new valve stems in the rims and the tires had all different air pressure in them. Another so called mechanic did the alignment he kept coming in to get the assistant manager to help him needless to say this whole ordeal took four and a half hours to do the so called alignment guy left... Read more

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Three months ago I brought my car in the Kingston, NY location. I spent $630 for new brakes, calibers, and rotors for both wheels. Two weeks ago I needed rear brakes, one caliber, and two rotors $500. Two day after that my wife said the the front is making a noise. I drove the car and there was metal on metal sound. I called Mavis and said There is a noise in front driver side brake. He said bring it in so my wife did and said " no problem... Read more

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I was just at Mavis Tire in my pocono.. Pa, I have punctured tire on my truck, the tech told me it's a dead tire.. He said he couldn't repair it... He didn't offer me anything else.. So I guess when you have a tire problem, you shouldn't go to Mavis tire...??? Seriously???

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Worst experience ever never coming back . They are theifs they took out my auxurily wire from my car .

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I brought my 2002 Sierra in for brake lines and am having the most horrable experience. I brought it in I brought it in on Saturday to have a new brake line put in and now it's Wednesday and they're still having troubles. Just this morning they told me that they're cutting their losses and giving up on my truck and to come get it to bring it to a Chevy dealer thanks for nothing Read more

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Made appointment to have my 2006 Impala inspected. After all 4 wheels were pulled off the manager asks when my brakes had been done last and brings me to the car to say my pads are shot. I did the brakes all around on the car 2 months prior. I look at the inside pad and showed him that the pad still has more than 50% left. He says the outside pad is worn out, I look at that and say that the wear indicator is not touching the rotor and that... Read more

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New management at Hackettstown location is terrible. Save your car from negligent damage by Andre (locked keys in car with it running, then tried with a jack to move it from blocking a bay door, scratched my door with hanger trying to unlock it, sheared off bolt that fell into engine block and cracked electrical component housing). Save yourself poor customer service and lies from Danny (who will willingly tell you how much he hates his job)... Read more

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I called customer service and was transferred to sales to get a price on some tires. The man was not only rude but put me on hold and never came back. I guess I asked a few too many questions and he wasn't intelligent enough to answer them. If I knew his name I would tell you! Not the wY to grow your business Mavis. I am sure no one cares, but know I feel better ! Read more

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I have replaced my tires last year and trusted mavis with my family to give me the right fit. 14,000 miles later, they bairly pass inspection in nys. Called the jerks up, and they said they will give us a $60 discount for 4 new tires to replace the 50,000 warranteed tires i have on. Are you fricken kidding me! Theyre almost bald, you fools, on 14,000 miles! Im filing a consumer complaint to the feds... ridiculous! Never again! Read more

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On 4/13/2016 I purchased four tires. I had my 4 snow tires taken off and replaced with the 4 tires I purchases on that day. Before the snow tires were put on the car for the winter I had issues with the potholes in the New York Metropolitan area. I had 2 bad tires in the back and 2 good tires in the front. I had the 2 rims in the front taken off and examined for any damages. They were cleaned up of any scuffs and if needed straightened out as... Read more

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