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1.4 Based on 94 reviews
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  • Customers like
    • Price 3
    • Prompt 1
    • Recommended the right thing for me 1
  • Customers don't like
    • Not good service 7
    • Inflated and false estimate 5
    • Poor management 5

Called Marvis Tire for a quote and availability for 2- Vogue tires, was told they would call back in 20 minutes. they never returned my call. So I sent them an email thinking they were real busy, they again never responded to email. So I ended up buying the Vogue tires on ebay, surprisingly I could not be more happy with that purchase. Tires where manufactured the 9th week of 2016, so tires weren't laying around for years, also they where... Read more

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Went to Mavis for a Nys inspection and an oil change during the week. Was there for four hours it wasn't busy and finally after it was done they didn't put on the oil filter correctly. Parked in my driveway and five minutes later a huge puddle of oil underneath. So incompetent never going back Read more

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Long story short... mavis on commercial drive yorkville ny. The told me it would be done by noon. I called at noon. Mavis tells me its on the lift and i need brakes. I told mavis i would fo them at a later date. I show up at 1 with my truck not moved nor tires done. Mavis said it would t start. Grabed my keys. I told mavis i ll take my business to a professional business not a lying coning company!!!!! Never again Read more

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I called friday to see if they could fit me in thier schedule on saturday, and be done by noon. Mavis said no problem. I called exactly at 1209. Mavis tells me my breaks are bad. I respond, " yes i know this. I ll do them at a latter date. Hows the tires? Mavis told me its on the lift. So did some errands for the job i was doing. At 130 i show and my truck is in the same exact spot. Mavis then proceeds to tell me my truck would not start. Whoa... Read more

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Had an oil change done at Mavis Discount Tire (E. Ridge Rd, Rochester NY) and drove car directly home, 6 miles. Noticed oil light on the next morning 4 miles into my drive to work. Stopped and checked oil level to see it was BONE DRY. Called Mavis to report light on and my car quickly dying, their question to me... "Please tell me there's oil in there?" SERIOUSLY?!?!? I'm guessing they've done this before. After having the car towed back to... Read more

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Went to US 22 NJ store for steering vibration while breaking. It was diagnosed that the rotors were bad and need to be changed. They took $270 and still there is no change in the vibration. They didnt fix it :( bad service! Read more

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Terrible service ! So I buy 4 tires at Mavis and also buy road hazard warranty! I got a flat something punctured the tread. I went to Mavis with the wheel and tire off the car - obviously. They put a PLUG in the tire A PLUG. NOT AN INTERIOR PATCH WITH A STEM, that I've had done by a great tire shop. Several days later - tire is flat. BIG SURPRISE - so I jack car up AGAIN- but first I call MAVIS and ask if they have a "back/interior patch. Yes... Read more

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Queensbury, NY Called around for pricing on changing out my snow tires. Was told it would be $10 each and no appt. needed, just come in - though they did take my info in advance? Arrived around 1pm, about the same time as a young couple with a small child. We were all told they'd be getting started on our vehicles asap. An hour later, the father took the child to a nearby park. Soon after he left, the mechanic called the young woman back ... Read more

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Today I brought my car to Mavis for a routine oil change and a tire rotation. I dropped my car off before it opened and left my key in the dropbox. I received a call around 9am advising me that I needed new tires, new rotors, new brakes and an alignment....all costing nearly $1300. I just purchased new tires last year, so something did not seem right. Since I do not know a ton about tires, I called my dad to have him speak with the mechanic... Read more

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Crooks. My niece had a small nail in her tire. All four tires had less than 10,000 miles on them. Instead of installing a plug (which we later did - no problem) they tried to high pressure sell her a full set of four new tires. They gave her a BS line about transmission damage. What nonsense. Never mind that a fluid clutch self equalizes, all of the tires had nearly identical circumference to a new tire. Never mind that the donut is FAR smaller.... Read more

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