Mavis Discount Tire Complaints and Reviews

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  • 82+14 mobile complaints
  • $28.2K claimed losses
  • $294 average
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I went here to get front brake pads, a job that should only take if place is busy an hour. I am still sitting here 3 hours later! Never will I come here again! Add comment

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  • Nov 10
  • Service Centers and Customer Services
  • Syosset, New York
  • Car Service
  • 147
Beware of Mavis Discount Tire in Syosset, NY
1 of 2

WORST EXPERIENCE EVER!! I called first to make sure that they had a tire in stock that would work with my car. It all started out okay I get there and they gave me a time estimate. Sounds fine. Until they used the air gun to try and loosen my wheel lock instead of using a breaker bar to loosen it first. They snapped my wheel lock key and embedded the key in the grooves of the wheel lock. So now... Read more

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  • Nov 04
  • Ex Employees
  • Employee Experience
  • 110

I read these reviews and it's hard to believe that this company is still engaging in the same shady business practices they did years ago when I worked for them. I was a manager for a while but eventually left because of changes in their business model that I could not morally justify. People mention up-selling, not only is this true but it's company policy. In store management is required to... Read more

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  • Nov 01
  • Service Centers and Customer Services
  • Price Match
  • 1
  • 1
  • 55

I requested a price match online and someone called me agreed to $139 including road hazard insurance per tire. I thought it was a good deal and planned to change my tires ahead of schedule. I confirmed the price quote with a person behind the counter before they replaced a set of 4 Michelin Defender tire. They did a hard sell on the brake and steering fluid flush and I fell for that. ... Read more

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  • Oct 27
  • Service Centers and Customer Services
  • Columbus, Ohio
  • Tire
  • 1
  • 1
  • 61

They asked me about alignment and replacing rear brakes. They were not super push but I'm savvy enough to see through their game. I'll let my regular, trusted mechanic take care of those things. They sold me two tires at the price I wanted to spend. Install took a little over an hour... not too bad. Car drives very nicely on the new rubber. If you don't fall for their sales gimmicks, you'll be... Read more

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  • Oct 17
  • Equipment
  • Car Inspection
  • 1
  • 1
  • 138

I just had a similar incident at the Mavis Tire store @ 404 Oswego St in Liverpool, NY. Took my sisters 2001 Ford Focus wagon in for an inspection. Everything on the car was working as it should. No check engine lights, great brakes, suspension etc ! I went through everything the day before and even the emergency brakes worked as they should. When they brought the car inside, this 6'4 goon... Read more

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Rocky point ny are liars went for service they body damage and to get them pay force to go to small claim corp only sticks with theirs store and no one will take responsibility Add comment

     

  • Oct 13
  • Service Centers and Customer Services
  • Syosset, New York
  • Car Alignment
  • 1
  • 1
  • 115

On October 10, 2014 I had gone to your Mavis location at 261 Jericho Turnpike, Syosset, NY‎. I had asked to get an alignment on my 2001 Jeep Cherokee. I was told it would take approximately 20-30 minutes. About and hour and a half later, I was told my Jeep was finally ready. As I left the shop I was notching my steering wheel was still miss aligned, but I gave the shop the benefit of the doubt as... Read more

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Brought my car in for 4 new tires. 3 hours later, I am still waiting for them to finish putting them on . Add comment

     

  • Oct 10
  • Equipment
  • Garden City Park, New York
  • Tires Manufactory Defect
  • 1
  • 1
  • 72

Purchased a set of Mavis " Special purchase tires (discount no name brand)". I drive the vehicle less than 2,000 miles per year, From my home to the local commuter railroad station. In less than two years the tires stated cracking and chunks of rubber were crumbling off the tread and the bead hand begun to separate. I returned to Mavis (Garden City Park, NY) and was told I caused the problem. I... Read more

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